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Shipping Policy

Everything you need to know about how and when your VitaReset order will arrive.

Last Updated: January 15, 2025  —  Questions? Email us at contact@getVitaReset.com

1. Processing Time

All orders are processed within 1–3 business days after your order is placed and payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

During peak periods or promotional events, processing times may be slightly longer. You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Methods & Estimated Delivery Times

We currently ship within the contiguous United States. Shipping options and estimated delivery times are as follows:

  • Standard Shipping (3–7 business days): Available on all orders. A small fee applies to single-bottle orders.
  • Free Standard Shipping: Automatically applied to all orders of 3 or more bottles.
  • Expedited Shipping: Where available, expedited options may be offered at checkout at an additional cost.

Delivery estimates are provided at checkout and represent approximate timeframes. Actual delivery times may vary based on carrier volume, weather conditions, and your location.

3. Shipping Confirmation & Tracking

Once your order has shipped, you will receive an email containing your tracking number and a link to track your package. Tracking information may take up to 24–48 hours to update after shipment.

If you have not received a shipping confirmation email within 4 business days of placing your order, please check your spam or junk folder. If you still cannot locate it, contact our support team at contact@getVitaReset.com.

4. Shipping Rates

  • 1 Bottle: Small shipping fee applied at checkout
  • 3 Bottles: FREE standard shipping
  • 6 Bottles: FREE standard shipping

5. Incorrect Shipping Address

Please carefully verify your shipping address before completing your purchase. VitaReset Research is not responsible for orders delivered to an incorrect address provided by the customer.

If you notice an error in your shipping address immediately after placing your order, contact us as soon as possible at contact@getVitaReset.com. We will do our best to correct the issue before your order ships, but we cannot guarantee changes once an order has entered processing.

6. Lost or Delayed Packages

If your tracking information shows your order as delivered but you have not received it, please:

  1. Check around your delivery location, including with neighbors or building management.
  2. Wait 24–48 hours, as carriers occasionally mark packages as delivered slightly early.
  3. Contact your local post office or carrier with your tracking number.
  4. If the issue persists, contact us at contact@getVitaReset.com and we will work with you to find a resolution.

For packages that appear stuck or significantly delayed in transit, please contact us after 10 business days have passed from the estimated delivery date.

7. International Shipping

At this time, we ship primarily within the contiguous United States. International shipping availability may vary. Please contact our support team for inquiries about international orders.

8. Damages in Transit

If your order arrives damaged, please photograph the package and contents and contact us within 7 days of delivery at contact@getVitaReset.com. We will arrange a replacement or resolution as appropriate.

9. Contact Information

For all shipping-related inquiries, please contact our customer support team: